Learner Resources-BSBCUS201 Deliver a service to customers Qualification All LLND Kit materials are

All LLND Kit materials are delivered in Microsoft Word format

containing:

Learner Guide

the identification and support of learners’ Language

Our assessment resources have been aligned to learner cohorts

Learner Resources-BSBCUS201 Deliver a service to customers Qualification All LLND Kit materials areOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all