Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
implementation and monitoring of leisure and health programs CHCLAH008 Provide leisure education CHCLAH009 Apply concepts of human psychology to facilitate involvement in leisure programs CHCPOL003 Research and apply evidence to practice CCHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTWHS003 Maintain work health and safety BSBMGT502 Manage people performance Elective units CHCCCS038 Facilitate the empowerment of people receiving support CHCAGE009 Provide services for older people CHCAGE010 Implement interventions with older people to reduce risk CHCAGE011 Provide support to people living with dementia CHCCCS004 Assess co-existing needs CHCCCS040 Support independence and wellbeing CHCDIS017 Facilitate community participation and social inclusion If you require RPL Kits with comprehensive benchmarking
configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group E ICTPRG434 Automate processes ICTWEB431 Create and style simple markup language documents Group G ICTWEB430 Produce server-side script for dynamic web pages Additional Electives ICTWEB443 Implement search engine optimisations Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTSAD501 Model data objects If you require RPL Kits with comprehensive benchmarking
HLTWHS001 Participate in workplace health and safety Elective Units CHCPRP003 Reflect on and improve own professional practice HLTFSE001 Follow basic food safety practices If you require RPL Kits with comprehensive benchmarking
RTO Student Handbooks
LLND Kit-SIR30316 Certificate III in Business to Business Sales Ready for Sale Core units BSBCUE203 Conduct customerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational